What’s New In and Around Dawleys?

Based in the picturesque market town of Ross-on-Wye in Herefordshire, Dawleys is an award-winning, multi-channel response and fulfilment agency with over 30 years of experience in providing outsourced solutions for our customers. See our news and other articles here to read what we’re up to as well as case studies and testimonials from our many happy clients.

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Understanding Outsourcing With Dawleys: Empowering Your Business Success

Trying to handle tasks you’re not familiar with can spread your business resources too thin and make it hard to achieve your targets. For example, if your customer service team is helping with online sales,…

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Funky Hair Day

Funky Hair Day Fundraiser

On Thursday 7th March, our Key Account Manager Leigh-Ann Cowles donated 30cm of her hair for The Little Princess Trust.

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Dawleys Sponsors Matches at European Blind Football Event

Dawleys is thrilled to announce its sponsorship of two matches in the prestigious European Blind Football League (EBFL) Round 3, scheduled for Saturday, 30th March 2024, at the Point4 in Hereford. Known as the ‘Home…

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Hereford FC and Dawleys Continue Partnership With Sponsorship Extension

Hereford FC and Dawleys announce continued partnership with a two year front of shirt sponsorship extension Dawleys is thrilled to continue its role as the front of shirt sponsor for Hereford FC for an additional…

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It’s Beginning to Look a Lot Like Christmas at Dawleys

On December 1, 2023 Dawleys has once again illuminated the festive season with a dazzling display of Christmas lights, spreading cheer and warmth in the community. Known for their festive spirit, Dawleys has outdone themselves…

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Star Apprentice – You’re Hired

We are thrilled to share the fantastic news that our very own Cerys Williams has successfully completed her customer service apprenticeship with flying colours here at Dawleys! Not only has Cerys shown exceptional dedication to…

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Dawleys Sponsor Hereford FC Walking Football

Football is for everyone Dawleys are delighted to sponsor Hereford FC Walking Football. There are two teams, an over 50s and an over 60s who train once a week at Hereford 6th form college and…

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Dawleys Wins Business of the Year

What a wonderful surprise!  We’ve just won Business of the Year at the Sunshine Radio Pride Awards 2022! Managing Director Sally Gibson, Client Services Director Luke Beard and IT Director Dom Parckar were thrilled to…

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Roger Parckar Memorial Trophy Tournament

Big thanks to Hereford FC who played host to the Roger Parckar Memorial charity football tournament on Wednesday evening, with teams from club sponsors, Central Group, Westons Cider, RE Recruitment, Hereford Football Club, Kingspan Global…

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Top Tips to Help you Run Your Online Shop

How do you ensure your online shop is a success? By getting the basics right you can increase your sales and save yourself time and money. Since the start of the Covid-19 pandemic, many of…

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Win More Customers the Easy Way

Since Covid-19 hit our shores, many of us are looking to win more customers by boosting our online presence. We’re re-evaluating our online strategy to take advantage of the excellent e-commerce platforms available. We’re updating…

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Come on You Bulls!

The new season Dawleys Managing Director and Bulls fan Roger Parckar said “I am absolutely delighted to be the main club sponsors for Hereford FC. Even in these strange times we are all living through,…

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Contact Centre Outsourcing Can Save You Money

Call Centres – who uses them? For a start, you’ll probably find that many Call Centres are are now called Contact Centres. Contact Centres handle not only calls but other communications such as emails, webchats…

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The health of the Dawleys team, our clients and partners is our primary concern and it is important that we all take care of each other. In light of the recommendations from the World Health…

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Improve Communication and Sales With Powerful Copy

The use of clear copy is vitally important to grab the attention of whoever you are trying to communicate with.  Your brand image, sales conversions and customer services can all be improved with the use…

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Dawleys Round Up of the Year

Continuing our round up of 2019… July We were thrilled to once again be sponsoring John Kyrle High School’s Netball and Rugby teams on their sports tour in Cape Town, South Africa. All the match…

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Dawleys win Employer of the Year 2019

Dawleys were thrilled to be announced as the winner of the Employer of the Year 2019 at the Herefordshire Business Awards. The judges were looking for companies who value their staff and invest in their…

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