Find a Career at Dawleys

There is a wide array of different roles and opportunities in the Dawleys team; from our  Contact Centre, warehouse and IT teams, there are opportunities for everyone. We are always looking for talented individuals to join the Dawleys ‘family’ and we have a policy of training and personal development – offering opportunities for young people through apprenticeships. See our current vacancies here.

Get In Touch
About Us

Why work for Dawleys?

Our whole team share our vision and values and we have created an environment where everyone can develop and be the best version of themselves. We value training and development, and while we offer amazing benefits schemes, we also believe in offering a fun working environment alongside a friendly team atmosphere to guarantee we have a great place to work.

Two members of the Dawleys team playing table football in their break room
Fun working environment

We believe in having fun while we work and have a recreational room for staff to relax in and play table football and more. We foster a ‘family’ atmosphere to create the best environment for our teams to flourish and enjoy working in.

A large Dawleys team meeting
Learning and development programme

To ensure we deliver the best service to our customers we invest in our team's learning and development to ensure that all of our team can grow to their full potential in their roles. We also encourage and foster a culture of promoting from within, with many of our management team starting their career at Dawleys in junior roles. We are always looking for ways to improve and offer great customer experiences. Everyone’s opinion and suggestions are heard and reviewed in a cycle of constant improvement and recognition.

The Dawleys team smiling during a meeting
Exceptional benefits scheme

We offer an amazing and comprehensive benefits scheme to our employees, to complement our competitive wage packages - ensuring that they feel appreciated and cared for by the company.

Amazing things happen when we have fun at work

We know that when our staff enjoy being at work they are more productive, and a happy atmosphere is good for us all. We have regular table football and darts competitions and a great break out area to enable our team to relax and meet up which helps with team building and developing great relationships throughout the company.

Learning and development

We consider our training and development to be a key feature of our business and we have designed our training programme to empower all of our team with knowledge, skills and opportunities to excel in their roles. We know that everyone starts from a different point of experience and knowledge and through our training we offer a bespoke mix of on-the-job learning, coaching, training and mentoring to encourage a culture of ongoing improvement and innovation for all our staff.

Hear directly from the team

I started at Dawleys in September 2021 as part of the fulfilment team. From day 1, I’ve felt at home. The team were very welcoming, we all pull together and support each other to make sure all tasks are completed. My supervisors and managers are very supportive, they offer additional training and courses which suit my needs and have made me a much more confident person.

We are not a team because we work together, we are a team because we trust and care for each other. Joining the Dawleys Datacapture Team has been a great start to new things in my adventure The people I work with are some of the best people that I have ever had the pleasure to work with. To see the banter and the encouragement and the positive attitude they have, has helped me enjoy working for Dawleys. The management have always been accommodating and understanding of my situation with my kids.

I started working for Dawleys in 2005 and have been treated with trust and loyalty ever since. I have felt appreciated and valued throughout the 17 years of being here and I’m grateful for the support they have always shown me. Every day is different and it’s great to work with such a dedicated group of people.

I joined the Dawleys team in April 2023. After being here for just under a year I have had the amazing opportunity of going to Germany twice for training and expanding my knowledge and skills within the role. Everyone I work with has been very welcoming and I feel like a valued member of the team. I hope to continue improving myself within the company.

I joined Dawleys in November 2021. As soon as I started I was amazed by how friendly and compassionate both management and staff were and was instantly welcomed into the team. I have had chances to grow working within different departments and I’m currently working with the Customer Services team. I hope to continue developing with the company.

I started at Dawleys in December 2017 and since I have been here I have always felt valued and an important part of the team. I have gained valuable experience from starting in the call centre and that has helped me to settle into a new sales role within the company. I have always enjoyed working here as everyday is different and offers new challenges. I have met some amazing people working in both of the roles I have been in and have always felt comfortable approaching management with any problems either at work or in my personal life.

Joining Dawleys has been the best career choice I have made, the feeling of a fun filled workday is what drives me to succeed within such a great innovative company. The feeling of a family run business is what makes me proud to be part of the Dawleys family!

I started at Dawleys in February 2022 as part of the contact centre department. Since starting here at Dawleys, I feel I have grown in confidence and really learnt about what it is like to work as part of a team. My job here at Dawleys has given me for the first time in my work life a chance to make friends and feel valued as part of the team.

Josh Jones

Josh Jones

Fulfilment Agent, Warehouse

Illy Vatu

Illy Vatu

Datacapture Operator

Hannah Francis

Hannah Francis

Finance & HR Manager

Courtney Hopkins

Courtney Hopkins

Customer Services Advisor

Tanith Green

Tanith Green

Customer Services Advisor

Steve Jarvis

Steve Jarvis

Business Product Advisor

Finn Tolley

Finn Tolley

Sales Support Advisor

Ellie Neale

Ellie Neale

Call Centre Assistant

Our culture

Our core values and guiding principles underpin the whole culture here at Dawleys. We know our culture and core values define our business, shape our identity and influence how we interact with customers and each other. They make up our Dawleys ‘family’ culture and are based on the concept of being team players who embrace a growth mindset. We channel this into making certain that every customer feels heard, valued and loved with our ready, willing and able approach to proactively seek out new solutions and take initiatives. With our central value of having fun at work, we’re sure that our culture and work environment mean you won’t regret joining us.

Learn More