Many projects handled by Dawleys involve our clients’ customers placing orders via online web forms or over the telephone.
We can handle all manner of customer payments by credit card, debit card, cheque, cash, postal orders and CAF Vouchers (Charities Aid Foundation). Where necessary, we can also set up direct debit payments.
We work for several charities and offer order and payment processing facilities compliant with the Charity Commission regulations and good practice including processing donations and Gift Aid . Our system scan process payments and orders, and instruct our fulfilment centre to pick, pack and despatch the orders. Orders received can very often be picked and despatched the same day. If the orders are for items or services you provide directly we can send the order to you either as they arrive or in scheduled file transfers throughout the day.
Dawleys is PCI compliant (Payment Card Industry Data Security Standard SAQ CV-T) and handle credit card payments for clients in a secure environment using web-based virtual terminals accessed via a dedicated and isolated secure network. Annual audits ensure we remain compliant with all relevant FCA regulations.
We also have extensive experience in cashback campaigns across Europe for Eurozone and non-Euro currencies via electronic transfer and cheque.
In short, Dawleys is your one-stop-shop for payment and order processing. All relevant staff are fully trained and our systems constantly assessed and monitored by cyber-security experts.