Why Choose Dawleys? – One Partner, All the Support You Need
At Dawleys, we’re not just a supplier—we’re your dedicated data partner. With 35+ years of expertise in data management, database hosting, and analytics, our solutions are tailored to fit your unique needs. From long-term data maintenance to handling complex CRM platforms, we ensure your data is secure, compliant, and GDPR-ready. We've been in the trenches too—training teams, tackling data challenges, and optimising CRM systems.
Simply put, we understand your pain points and are here to solve them.
Our Data Services – Powering Clearer Decisions at Every Step
We don’t just clean your data—we transform it into a dependable asset that fuels better business outcomes. From CRM optimisation to AI readiness, our services are designed to give you confidence in every campaign, every customer interaction, and every strategic move.
- Audit & Cleanse – Identify gaps, remove duplicates, and standardise your data
- Enrichment & Transformation – Enhance and restructure your data for advanced use
- CRM Integration – Make your data work within your systems, not against them
- Compliance & GDPR Readiness – Stay secure and regulation-ready
- Scheduled Maintenance – Keep your data clean, current, and compliant
- Governance & Analytics Prep – Prepare data for intelligent decision-making
These are not standalone services, but building blocks for clean data eg AI-ready data. Our services are tailored to you, your requirements and your data.
The Importance of Data Quality
Data quality is a cornerstone of any successful data management strategy. Inaccurate data can lead to misguided decisions, wasted resources, and potential damage to a company’s reputation.
Conversely, high-quality data provides valuable insights, enhances customer satisfaction, and drives business growth. Ensuring data quality is crucial for maintaining data integrity and complying with regulations such as the General Data Protection Regulation (GDPR).
Moreover, accurate data supports effective marketing communications, enabling businesses to deliver targeted and relevant messages to their audience. By prioritising data quality, organisations can unlock the full potential of their data assets and achieve their strategic objectives.
Benefits of using our data cleansing services
For many businesses, data cleansing is pushed down the priority list. That’s where we come in. Partnering with Dawleys means you can focus on what you do best—serving your customers—while we handle the data.
Reuse your data across channels Cleaned customer data can be repurposed for multichannel marketing, helping you connect with customers across email, direct mail, social media and more. With reliable, well-organised data, you can deliver highly targeted campaigns that boost engagement and ROI.
Save time and improve productivity Free your team from tedious data-cleaning tasks. Our experienced team and efficient processes mean faster turnaround and better outcomes, so your team can concentrate on growth.
Fully accredited
At Dawleys, we realise our clients put a lot of trust in us. As such, we are committed to ethical business practices and security and we carry all the relevant certifications to give you peace of mind that we have the expertise.

ISO9001: Quality Management provides Dawleys with a system, driven by customer needs, of continual assessment and service improvement. It provides our clients with the assurance that they will consistently receive a quality service.

ISO14001: Environmental Management helps Dawleys manage waste, reduce our carbon footprint and environmental impact.

ISO27001 Information Security Management provides policies and procedures needed by Dawleys to protect information and includes all the risk controls (legal, physical and technical) necessary for a robust IT security management system.

Cyber Essentials is a government-backed scheme that helps Dawleys to guard against the most common cyber threats and affirms our commitment to cyber security.

Call Centre Management Association for call centre professionals helps Dawleys share best practice and experiences to deliver business excellence.
Our data cleansing service process
01
Audit Your Data
We start by identifying quality issues, inconsistencies, and risks to understand your current data landscape.
02
Recommend Solutions
Based on your business objectives and our findings, we identify tailored strategies to develop a targeted data improvement plan.
03
Implement Improvements
We apply proven methods and technology to clean, enrich, and structure your data.
04
Maintain High Standards
We offer scheduled maintenance and monitoring to keep your data accurate, current, compliant, and ready for every campaign or decision.
Need support for a one-time project? We welcome large-scale engagements as well.
Dawleys have helped many businesses with their data cleansing needs
As one of the top outsourced contact centres, eCommerce, data management, lead qualification, customer service, and data cleansing providers in the UK, we have an impressive list of contented clients. See what they have to say about us and our services.
FAQs
Data cleansing (or data cleaning) is the process of identifying and correcting errors, inconsistencies, inaccuracies, and irrelevant data in your data. This improves the reliability and relevance of information used for analysis and decision-making.
Clean data is critical to effective decision-making, marketing performance, compliance and customer experience. Without cleansing, data can be misleading and inefficient.
Without clean data, organisations risk making decisions based on faulty information, leading to potentially costly errors and inefficiencies.
Data cleansing lays the foundation for every successful data strategy. It ensures your data assets are trustworthy, actionable and aligned with your business goals.
The frequency of data cleansing depends on the volume, variety, and usage of your data. However, we recommend regular cleansing—either quarterly or biannually—as a best practice.
At Dawleys, we offer flexible, scheduled data cleansing services to keep your database up to date, ensuring it remains accurate, compliant, and ready to drive results at all times. Proactive data maintenance reduces risk, improves customer targeting, and supports smoother operations across your business.
Absolutely! GDPR compliance is a critical part of our data cleansing service. We help businesses identify and remove outdated, incomplete, or unnecessary personal data, ensuring your records align with regulatory requirements.
Our secure processes are fully GDPR-compliant, and our team provides expert guidance on managing and protecting customer data. With Dawleys, you can confidently maintain compliance while safeguarding customer trust.
It’s foundational. Quality data powers CRM, AI, marketing, and business operations. Clean data makes strategy possible—and measurable.
We offer a full range of support services
Dawleys is proud to offer a full range of support services for businesses from Outsourced Contact Centre, eCommerce Fulfilment and Data Management solutions.
Latest news
We are keen to keep clients updated with our most recent events and activities as well as offering useful advice and more.