At Dawleys, we believe that being a successful business isn’t just about growth and profitability; it’s also about the positive impact we have on the people and communities around us. As a Business Process Outsourcer (BPO), our work is often behind the scenes, representing our clients as brand ambassadors. However, when it comes to our community, we proudly step into the spotlight, ensuring our contributions make a meaningful difference.
The Dawleys Foundation: Giving Back Where It Matters Most
One of our proudest initiatives is The Dawleys Foundation, a staff led scheme that empowers our employees to nominate local causes for financial and practical support. This approach ensures that the charities and initiatives we support resonate with our team and make a real impact in the local area.
Whether it’s funding grassroots sports, supporting food banks, or providing donations to local hospices, The Dawleys Foundation puts decision making power in the hands of those who know their community best - our employees.
Community Engagement: More Than Just Donations
We’re committed to active community participation, not just financial contributions. Here are some of the key ways we give back:
- Grassroots Sports Sponsorship – We proudly sponsor Hereford FC’s men’s and women’s teams, Ross Juniors Youth teams, Hereford Walking Football Team, and Weston Youth FC, encouraging young people and adults alike to stay active and engaged.
- Supporting Vulnerable Groups – We contribute to organisations like Warm Welcome Ross, Ross Community Larder, and EnviroAbility, ensuring essential resources and support are available to those who need them most.
- Hospice & Charity Support – Through fundraising and donations, we support St. Michael’s Hospice, Acorns Children’s Hospice, and The Little Princess Trust.
- Festive Giving & Special Events – From Christmas Jumper Day to our Cash for Kids and Easter Egg drives, we support families and children throughout the year.
- Education & Employment Support – We offer apprenticeships, mentoring, and work experience placements to help local young people gain valuable skills and career opportunities.
- Sustainability Commitment – We ensure that 40% of our suppliers are within a 30-mile radius, supporting local businesses and reducing our environmental footprint.
- Arts & Culture Sponsorship – Dawleys is a proud sponsor of The Courtyard Theatre in Hereford, supporting the arts and ensuring access to cultural events for the local community.
- Christmas Lights Initiative – A fun and highly anticipated event, each year, we light up our offices, bringing festive cheer to the town and becoming a highlight of the holiday season.
The Impact: Making a Measurable Difference
Measuring the impact of our community work is essential to ensuring we continue to provide meaningful support. Here’s how we track our contributions:
- Direct Beneficiary Feedback – Charities and organisations regularly share testimonials and impact reports on how our support helps them.
- Employee Engagement – The number of nominations and participation levels in The Dawleys Foundation shows our team’s enthusiasm for community initiatives.
- Community Recognition – We receive messages of thanks from beneficiaries, as well as positive feedback in local media and from residents.
- Quantifiable Contributions – Tracking volunteer hours, financial donations, and kind support allows us to see the tangible difference we’re making.
Why Community Engagement Matters to Dawleys
As one of Ross-on-Wye’s largest employers for over 35 years, we know that our success is deeply connected to the strength of our local community.
By supporting causes that matter, we create a workplace culture that values compassion, teamwork, and social responsibility - core values that are at the heart of Dawleys.
Moreover, our involvement in community projects strengthens our brand and helps us attract top talent. Many of our employees join Dawleys because they see us as a company that genuinely cares, not just about our clients, but about people.
This commitment helps make us an employer of choice and reinforces our belief that businesses should be a force for good.
Looking Ahead: How We Plan to Do Even More
We are constantly looking for new ways to expand our community efforts without adding significant financial burden. Some of the ideas we are exploring include:
- Increasing volunteering opportunities, enabling employees to support local causes during work hours.
- Providing skills-based support, where employees offer professional expertise (e.g., marketing, IT, or logistics) to local charities.
- Hosting more community events, such as career talks and engagement days for schools and youth groups.
- Enhancing sustainability efforts, further reducing waste and increasing our use of eco-friendly alternatives.
Work with a Business That Cares
At Dawleys, we believe that businesses have a responsibility to give back to the communities that support them. If you’re looking to partner with a company that values social responsibility as much as delivering exceptional customer service, we’d love to work with you.
By choosing Dawleys, you’re not just gaining a trusted outsourcing partner—you’re aligning with a business that actively invests in making a real difference.
Get in touch today to find out how we can support your business while continuing to strengthen our community together.